Terms & Conditions
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Faulty goods
Our Contract Terms & Conditions Prices and Payment |
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Faulty goods The following are guidelines for all goods ordered for delivery. If there is a fault with your product within the applicable product guarantee period (normally 12 months from delivery) or other defect with your order, we will normally offer a prompt repair service. [ top ] |
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Our Contract When deciding whether or not to accept your order we may use certain information about you, including any received from credit reference agency checks with Experian Limited or other agencies. In particular, we may pass your details to Experian for them to check against certain public and private databases. Experian may keep a record to use in future security checks. This helps to protect you and us against fraudulent transactions. [ top ] |
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Terms & Conditions These Terms and Conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights. We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on to the site (see date above). [ top ] |
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Prices and Payment All prices and charges on this site are in UK pounds. They include any VAT payable, but exclude delivery charges. The total cost of your order will be the price of the products you order plus the applicable delivery charge. Prices, offers and products are subject to availability and may change before, but not after, we accept your order. If something becomes unavailable we may offer you an alternative. IMPORTANT: We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we may cancel your order at any time up to the point we send you the product(s). We will contact you where we become aware of an error and ask whether you wish to continue with your order at the correct price or cancel it. If we do cancel your order, you will receive a full refund of any charges paid in advance. We accept payment by most major credit and debit cards. Payment is deducted when we process your order. We do NOT accept American Express. [ top ] |